We know that many sectors are feeling the pinch right now and are looking to closely manage their costs. Cleaning is as important as it ever was and is an area where cuts shouldn’t be made when there are staff present in your workplace. We also know how important it is to provide a clean and tidy workspace, not only for your staff, but for external visitors.
Organisations should regularly review their cleaning arrangements to be sure they are getting the best value and meeting their duty of care to protect employees in the workplace. We are well equipped to meet your bespoke cleaning requirements and we are always happy to amend or review your cleaning programme to your needs.
What should I expect from my cleaning company?
- Reliability is key! It is paramount that cleaners arrive on time at the scheduled frequency without fail. Cleaning companies should be able to cover sickness or holidays without fail.
- A robust support system should be in place. A cleaning contractor should offer unrivalled customer support, ensuring that any issues or changes are dealt with efficiently. Professional contractors should also train their staff well and ensure they feel confident in their work. Further to this, staff should feel cared for by supervisors and dedicated office staff. Many cleaners work alone so there should be a robust system to keep our staff safe all the time. This two fold system allows customers to focus on their day-to-day business with the confidence that the cleaning is in capable hands.
- They should also be trustworthy. If a contractor needs to clean when staff are not in the premises, they should treat customer security as paramount. Their recruitment policies should include, where applicable, additional security checks for safeguarding people, processes and premises. Key holder insurance is also an important string to the cleaning company’s bow.
- Customers need their cleaning service to be consistent. Systems should be in place to monitor and check cleaning standards. We have supervisory staff that visit workplaces regularly to check that our cleaning staff have everything they need (happy, well supported staff don’t leave!) and to check that the standards are kept high. Cleaning contractors should be proactive in their approach, solving potential issues and being able to adapt to a customer’s changing needs all whilst offering a consistent service.
Getting the most out of your cleaning budget is easy when you choose the right contractor. We can help you to create a welcoming, safe and productive environment for staff and visitors. Our staff are trained in infection control and prevention; a clean environment will help to minimise staff sickness which keeps productivity high. Leaving the cleaning to an outside supplier who delivers a proactive approach along with consistency, reliability, trustworthy staff means that you can get on with your day to day work and not have to worry about getting the cleaning done!